Frequently Asked Questions

Checkout offers card payment and Interac e-Transfer. Choose the available option at checkout and follow the instructions shown.

Email contact@shreycare.com as soon as possible with your order details. We will check the order’s status and confirm whether a change or cancellation is possible.

We ship across Canada. Prices are shown in Canadian dollars.

Shipping charges are shown in the cart and checkout. Check the total before placing your order. See the Shipping & Returns page for the current delivery policy.

Yes. Free local delivery is available in Regina, Saskatchewan. Enter your delivery address at checkout and check the shipping charge before placing your order.

We accept returns of unopened products within 14 days of delivery. Contact contact@shreycare.com to initiate a return, and read the Shipping & Returns policy for the current terms.

Email contact@shreycare.com with your order number and photographs of the item and packaging. We will review the issue and contact you about the next steps.

Formulas differ across the range. Each product page lists its ingredients. Pure Glow Herbal Face Mask includes milk powder, so the full range is not plant-only or vegan. Check the product label before use.

The listed ingredients include neem, fenugreek, coconut, sesame and almond oils, along with other ingredients. Read the complete list on the product page and label. The photographed label says Scalp Purifying Oil; its existing product link is retained.

Compare the product ingredients and directions with your routine and preferences. The hair oil quiz offers a starting point by ingredient and application preferences. It does not assess medical conditions.

Start with the ingredient information on the individual product page and the product label. For questions about a particular ingredient or formulation, contact contact@shreycare.com before purchasing.

Root Revival is a powder hair mask. Its listed ingredients include hibiscus, fenugreek, flaxseed, black seed, rice, cinnamon, licorice and oat. Follow its own preparation and use directions.

Yes. Read each blend’s ingredient list and directions on its product page. Choose according to your routine and ingredient preferences rather than a promise of particular results.

Follow the current directions on the Root Revival product page and product label. Preparation, application time and rinsing instructions belong to this specific product; do not substitute a face-mask recipe.

Contact contact@shreycare.com for information about a specific product or certification. ShreyCare Organics is the brand name; it does not by itself establish that a product has organic certification.

Choose a product according to its intended use, ingredients and directions. Review the label and contact us if you need more information before choosing.

The list includes amla, curry leaves, fenugreek and rose, along with almond, coconut, sesame and castor oils and other ingredients. See the product page and label for the complete list.

Follow the Hair Booster Oil directions on its product page and label. Different blends have different application and washing instructions.

Ingredients vary by product. Some listed formulas contain essential oils or aromatic botanical ingredients. Review the individual product’s full ingredient information rather than assuming the whole range is fragrance-free.

Follow the storage information on the product label. Keep containers closed between uses and contact us if you need product-specific storage information.

Follow the frequency and directions on its product page and label. Contact us if the information on your label differs from the website.

Use the frequency stated on the product label and directions. Do not increase the frequency to seek faster results. Contact us if you need clarification for your product.

Follow the directions for the specific blend you choose. There is no single frequency for every formula or routine. Read the product page and label before use.

Root Revival Hair Mask Powder lists hibiscus, fenugreek, flaxseed, black seed, rice, cinnamon, licorice and oat. Review the product page and label for ingredient information before use.

Hair Booster Oil is a herbal oil blend for a hair-care routine. Compare its listed botanical ingredients, plant oils and application directions on the product page.

Check the complete ingredient information and label cautions before use. Herbal ingredients do not guarantee suitability for everyone. If you have a known allergy or ongoing scalp symptoms, seek appropriate professional advice.

No. These are cosmetic hair-care products. Product names and botanical ingredients are not evidence of hair-growth or regrowth effects. For unexplained hair loss or ongoing scalp symptoms, consult a qualified health professional.

Scalp Purifying Oil is the name on the photographed scalp-oil label. The blend lists neem, fenugreek and plant oils among its ingredients. Read the product page for the full list and directions.

Yes. Milk powder is included in the current listed formula. The product is not vegan. Review the full ingredient list and do not use it if you are allergic to an ingredient.

Review the individual formula and directions before use. We do not promise compatibility with every colouring or treatment process. Ask your stylist or contact us if you need more information.

ShreyCare Organics is a herbal hair, skin and beard care brand based in Regina, Saskatchewan. The range includes hair oils, powder masks, face and body oils, and beard oil. We ship across Canada.