Shipping & Returns
Delivery
We deliver within Canada. Shipping: 1 container: CAD 11.99; 2 containers: CAD 7.99; 3 containers: CAD 3.99; 4+ containers: free. One purchased unit of each current product contains one container. Local delivery in Regina, Saskatchewan is free. The displayed estimates are 1–2 business days for handling and 3–7 business days for transit; delays may occur. Contact us if your delivery is overdue.
Changes, cancellation and returns
Contact contact@shreycare.com with your order reference for changes or cancellation before dispatch. Unopened products can be returned within 14 days of delivery for a full refund under our existing returns policy. Contact us before returning a product to receive return instructions. For a damaged, incorrect or defective product, contact us with the order reference and details so we can arrange an appropriate remedy. These terms do not limit your statutory consumer rights, including cancellation or refund rights that apply where required information or delivery obligations are not met.
See our Terms of Sale for payment and order confirmation details.